Student Services Officer at Rockhampton Girls Grammar School in Rockhampton

1.       Job Title:                              Student Services Officer (Maternity Leave Contract 12 months)

Student Services Officer (Maternity Leave Contract 12 months) to commence in November 2013 – A full time term time position exists for a Student Services Officer in the day school.

This role exists to:

·         Manage the School’s Student Services Office

·         Support Reception as the office is shared

·         Provide administrative support to the Director of Student Wellbeing, Director of Learning and Enterprise Manager

Manage Student Services:

·         Responding to student needs in a timely and cordial manner

·         Liaise with other departments of the School to collate and record absentee information

·         Record, investigate and collate students’ signing in and out of the School in liaison with the Health Centre and teachers

·         Manage Student absence records and SMS messages in TASS

·         Liaise with parents and staff to fulfill the School’s duty of care regarding student attendance and wellbeing

·         Establish and maintain records for the school i.e. TASS Student and Parent Records, Subjects and Timetable

·         Establish and maintain records for the QSA i.e. SDCS, Registration & Banking of credit systems

·         Manage name badges for all students

·         Locate students during the school day as required using TASS

·         Arrange student/parent/teacher appointments

·         Open student lockers where the key is lost

·         Receive, store and distribute lost property and confiscations

·         Sell tokens and collate and compile student and staff morning tea and lunch orders for Catering, reconcile token sales, pass money on to Accounts for banking weekly.

·         Compile reports for QSA and other Government bodies

·         Prepare and distribute Student Academic reports

·         Assist with and prepare for Parent Student Teacher Learning Conversations twice a year

·         Compile and publish VET certificates and statements

·         Manage and print the School’s Daily Notices Bulletin

·         Cover for other Administration staff during short term absence.

·         Manage bus and catering bookings through Excursion forms

·         Process and receipt walk-in payments

·         Participate in the Enrolment Process regarding timetables, name badges and TASS Portal registration for all students and families

·         Provide support for the Director of Student Wellbeing, Director of Learning & Enterprise Manager

·         Mediate teacher and parent liaison

·         Data collection and entry

·         Arrange appointments

·         Handle and prepare confidential and general correspondence, including facsimile, email and postal - both internal and external

·         Monitor/screen telephone calls

·         Prepare and contribute to internal and external publications

Essential Competencies:

·         Demonstrate understanding and commitment to the philosophies of Girls Grammar.

·         Excellent computer skills, including high level proficiency with Microsoft Office software.

·         Excellent interpersonal and problem-solving skills to liaise with staff, students, parents and with the public generally.

·         Be highly organized, able to work well under pressure, able to exercise initiative, judgment and flexibility in dealing with competing priorities, needs and deadlines.

·         Ability to work autonomously and within a team environment.

·         Excellent time management and project management skills to ensure that deadlines are met

Employees are responsible and accountable for:

·         Compliance with workplace policies and procedures for risk identification, risk assessment and risk control

·         Active participation in activities associated with the management of workplace health and safety

·         Identification and reporting of health and safety risks, accidents, incidents, injuries and property damage at the workplace

·         Correct utilization of appropriate personal protective equipment

All non-teaching applicants must have or be willing to apply for a ‘Blue Card’ and be an Australian resident.

How to Apply:

Applications must include a current CV and contact details for two employment related referees.

Please forward written applications to:

Sharon Coleman

Rockhampton Girls Grammar School

PO Box 776

ROCKHAMPTON QLD 4700

Or

Email: payrollofficer@rggs.qld.edu.au

Deadline:                             09/10/2013