ICT Administrator at Startts in Carramar

Job Title: ICT Administrator

Work Type: Full-Time 24 month Contract

Position No. ICC13-03

Location: Carramar

Salary: Health Service Manager Level 2 or Computer Manager Grade 1; dependent on qualifications, experience and position requirements.

The Role

• The Information & Communication Technology Administrator who will be responsible for maintenance of the ICT infrastructure, provisioning, planning, installation and operations.
• The ICT Administrator will work with key managers to develop and implement ICT solutions that meet STARTTS local and state-wide service requirements.
• The successful applicant will be part of a multicultural and multi-disciplinary team.
• Plan, implement and monitor changes in infrastructure configurations
• Liaise regularly with staff of the Information Management and Technology Division (IMTD) of South Western Sydney Local Health District (SWSLHD) in respect of operational, network and security matters when required
• Install new servers and configure hardware and work with staff of the Local Health District to maintain the integrity and continual operation of network
• Ensure performance of daily backup operations
• Where necessary, re-engineer applications support to ensure it aligns with business processes and strategic vision.
• Work with outside consultants and make recommendations for the improvement of the ICT infrastructure and ICT systems.
• Develop business case justifications and cost/Benefit analyses for ICT spending and initiatives.
• Direct research on potential technology solutions and implementations in support of new initiatives, opportunities, and procurement efforts in relation to both metropolitan and rural and regional offices.
• Maintain provision of end-user services, including help desk and technical support services.
• Continue developing and implementing all ICT policies and procedures, including those for system architecture, security, disaster recovery and service provision.
• Maintain security and privacy of the information systems and related company documents.
• Develop, review, and certify all back-up and disaster recovery procedures and plans

Skills Required

• Ideally you will possess a Bachelor’s degree in Computer Science, Computer Engineering or in a discipline related to the primary responsibilities and/or equivalent.
• You will be an experienced and highly motivated person with demonstrated experience in Information & Communication Technology.
• Good understanding and technical knowledge of current network and PC operating systems, hardware, protocols, and standards.
• Work with network components: Firewalls/VPNs, Anti-Malware, Routers, Switches, etc.
• Experience with Microsoft Windows configuration, installation, maintenance, and support.
• Experience with Microsoft Windows environments including Server 2008 R2, SQL 2008, Internet Information Services, and cloud applications
• Experience in digital and IP phone technology.
• Excellent written, oral, and interpersonal communication skills.
• Extensive experience managing and training ICT staff
• Ability to work in multicultural environment, with minimal supervision and as part of a team

How to apply;

Fill out the “STARTTS Application for Employment Form“

Write a Statement against the Selection Criteria outlining how you meet the selection criteria (see the guide “How to apply for a job at STARTTS“)

 Update your Curriculum Vitae

Send ALL of the above 3 documents to STARTTS by email or post. If you do not send all 3 documents you may not be considered for the position. A cover letter is optional.

Email: STARTTS.jobs@sswahs.nsw.gov.au

(Make sure you include your name and the ad reference number in the subject line) Or

Post HR Officer

STARTTS

PO Box 203

Fairfield NSW 2165

Note: Do not fax your application. If you do not send all 3 documents as required you may not be considered for the position.

Deadline: 29/11/2013

Regional Outreach Counselor at Startts in Coffs Harbor

Job Title: Regional Outreach Counselor/Project Officer (Coffs Harbor)

Work Type: Contract Full-Time up to 24 months

Position No. OR13-02

Location: Coffs Harbor

Salary: This will depend on qualifications, experience and position requirements.

The Role

• Primary duties will be to identify traumatized people in refugee communities in Coffs Harbor and northern NSW
• Providing short to medium term counseling and referral service to refugee families, children and adolescents.
• Provide support services to refugees both newly arrived and established, whose experience of torture and trauma is affecting settlement and other areas of their lives.
• Provide a psycho-social and psychological assessment and referral service to refugee families, children and adolescents in accordance with PASTT contractual and other service delivery requirements.
• Undertake training in use of the Refugee Comprehensive Assessment Tool (R-CAT) and utilize this tool when conducting assessments with refugee families, children and adolescents.
• Support refugee families to develop a clear understanding of the issues which may affect them and their children, and to understand what services are available to them.
• Develop and implement case plans in conjunction with refugee clients that will assist them to overcome psycho-social settlement difficulties, to manage their traumatic and psychological symptoms and to access relevant community resources.
• Provide short to medium term counseling (an average of 8 sessions) to those newly arrived refugees whose experience of torture and trauma is affecting settlement and identify those requiring longer term support or specific interventions
• Provide short to medium term counseling (an average of 8 sessions) to those newly arrived refugees whose experience of torture and trauma is affecting settlement and identify those requiring longer term support or specific interventions.
• Liaise with HSS Case Coordinators in relation to the health and settlement needs of newly arrived refugees and facilitate their referral to mainstream health service providers, the Refugee Health Clinic, and/or relevant settlement services as determined by client need.
• Provide counseling for clients that have been resident in Australia for more than twelve months and for clients exited from HSS on the basis of assessments conducted.
• Promote assessment and counseling services through an information strategy including community information sessions, printed information in community languages and community radio. This includes translation of relevant information regarding STARTTS services where appropriate.
• Introduce newly arrived and more established refugees to other STARTTS’ programs specifically designed to assist people with their settlement process in Australia where these are available (such as the Families in Cultural Transition and residential programmes).
• Ensure that a minimum counseling workload consistent with contractual obligations, service goals and financial accountability requirements are maintained
• Prepare and implement an annual work-plan outlining goals to be achieved
• Participate in team meetings, staff meetings and other meetings relevant to duties as required.
• Participate in the evaluation of the effectiveness of services provided

The successful applicant will be part of a multicultural and multi-disciplinary team.

Skills Required

• Ideally you will possess tertiary qualifications in health, counseling, behavioural or social sciences.
• You will be an experienced and highly motivated person with demonstrated experience in assessment and counseling in a cross-cultural context.

Essential:

• Tertiary qualifications in health, counseling, behavioural or social sciences
• Demonstrated assessment and counseling experience in a cross-cultural context.
• Demonstrated understanding of the issues affecting refugees in particular resettlement issues, and the effects of torture on individuals, young people, families, and communities
• Relevant group work and training skills
• Excellent oral and written communication skills
• Knowledge of the cultures and health needs of refugee communities in Coffs Harbor and Northern NSW.
• Knowledge and experience in community development, community liaison and advocacy.
• Ability to work independently and as part of a team
• Current NSW Driver’s License

How to apply;

Fill out the “STARTTS Application for Employment Form“

Write a Statement against the Selection Criteria outlining how you meet the selection criteria (see the guide “How to apply for a job at STARTTS“)

 Update your Curriculum Vitae

Send ALL of the above 3 documents to STARTTS by email or post. If you do not send all 3 documents you may not be considered for the position. A cover letter is optional.

Email: STARTTS.jobs@sswahs.nsw.gov.au

(Make sure you include your name and the ad reference number in the subject line) Or

Post HR Officer

STARTTS

PO Box 203

Fairfield NSW 2165

Note: Do not fax your application. If you do not send all 3 documents as required you may not be considered for the position.

Deadline: 29/11/2013

Senior Receptionist at Startts in Carramar

Job Title: Senior Reception/Administrative Officer

Full-Time 24 month Contract

Position No. ADM13-04

Location: Carramar

The Roles:

STARTTS is looking to employ an enthusiastic Receptionist/Administrative Officer with relevant experience to greet clients and visitors and provide administrative support to STARTTS based in the Carramar office.

• Take down, type and distribute minutes for Staff and Community Development Meetings
• Maintain orders and sales and send out reminders for the FICT Kit and games, “Eye of the Needle” Trainers Kit and Physiotherapy Manuals
• Assist in sorting, opening, registering and distributing of incoming and outgoing mail promptly
• Maintain STARTTS generic email daily.
• Relieve other clerical/administration staff at Carramar, Liverpool, Black town and Auburn offices as required Travel between Carramar, Liverpool, Black town and Auburn offices when required
• Take responsibility for distribution of „Refugee Transitions‟ magazines and other material as directed
• Assist in maintenance of WHS issues in office.
• Assist with Event management and
• Administration Support of events as required.
• Support Administration Support Team Leader as required
• Perform other duties as directed
• Open up the Centre at 8.30am sharp, secure and close the Centre 5.00pm
• Answer telephones queries and direct inquiries as appropriate
• Attend to clients, visitors and staff at counter
• Obtain client, visitor information as necessary and complete related paperwork if relevant
• Direct clients, visitors and staff to appropriate areas ensuring only those staff and clients have access to the premises
• Liaise with Interpreter services, psychiatrist, sessional staff and affiliates regarding bookings
• Maintain stationery and consumables levels for office.
• Administration Support of Rural and Regional Offices as required

The scope of the role includes:

• Front office reception, greeting visitors and telephone callers and find out the nature of their enquiry often dealing with refugees from a variety of cultures
• Operate a busy telephone switchboard
• Provide information to assist clients or refer them to appropriate contacts, either in the organization or elsewhere
• Provide administrative assistance including ad-hoc projects
• Carry out word processing, data entry, filing, and mail-outs as required
• Open and deal with incoming mail, and organize outgoing mail

The successful applicant will be part of a multicultural and multi-disciplinary team.

Skills Required

• Ideally you will be a highly motivated person with demonstrated experience in reception and office administration.

Essential:

• Effective verbal and written communication skills demonstrating initiative when liaising with people in arrange of situations
• Proactive problem solving skills, including ability to deal with third party providers to achieve solutions
• Ability to prioritize varied workload to achieve required outcomes in a busy environment
• Experience/knowledge in MS Access, MS Word and MS Excel
• Experience in general clerical tasks and ability to train new staff in all administrative procedures and practices
• Well Developed skills in quality data entry.
• Ability to work in multicultural environment, with minimal supervision and as part of a team
• Ability to work with varying levels of management to negotiate solutions to conflicting priorities.
• Willingness to travel between Carramar, Liverpool, Black town and Auburn offices

Desirable:

• NSW Driver’s License
• First Aid Certificate
• Bilingual/Multilingual

How to apply:

Fill out the “STARTTS Application for Employment Form“

Write a Statement against the Selection Criteria outlining how you meet the selection criteria (see the guide “How to apply for a job at STARTTS“)

 Update your Curriculum Vitae

Send ALL of the above 3 documents to STARTTS by email or post. If you do not send all 3 documents you may not be considered for the position. A cover letter is optional.

Email: STARTTS.jobs@sswahs.nsw.gov.au

(Make sure you include your name and the ad reference number in the subject line) Or

Post HR Officer

STARTTS

PO Box 203

Fairfield NSW 2165

Note: Do not fax your application. If you do not send all 3 documents as required you may not be considered for the position.

Deadline: 29/11/2013

Administrative Officer at Startts in Carramar

Job Title: Administrative Officer Level 4 – Coordinator and Executive Support

Work Type: Contract Full-Time up to 24 months

Position No. ADM13-05

Location: Carramar

Salary: Range $54,636 to $55,956

The Roles:

• The Admin Officer – Coordinator & Executive Support role provides administrative support to several senior management positions.
• Type all minutes, reports, correspondence and memos as requested
• Take notes of meetings as requested
• Maintain an effective and efficient central filing system and personal filing system for Coordinators
• Answer routine queries from staff/community and/or direct as necessary.
• Support CEO/DCEO Personal
• Assistant as required and coverage during leave or absence.
• Perform other duties as required.
• Attend relevant meetings as required
• Manage the storing and recording of information necessary for the completion of the agency
• Co-ordinator’sresponsibilities, including, managing filing systems, archiving, and disposal.
• Establish and maintain effective communication with all aspects of the agency and liaising with external key stake holders.
• Provide cover for CEO/DCEO Personal Assistant when on leave.
• Assist CEO/DCEO Personal Assistant with support for all management meetings including all after hours meetings.
• Provide backup support for Administration Team to cover absences and/or for major projects.
• Organize and coordinate specific projects for Co-ordinator as directed
• Pro-actively identify areas for improvement and develop projects which facilitate the effective and efficient flow of information in the organization.

The successful applicant will be part of a multicultural and multi-disciplinary team.

Skills Required

• Ideally you will be a highly motivated person with demonstrated experience in supporting management positions, well developed administrative skills and relevant experience.

Essential:

• High standard of word processing/typing skills, to a minimum of 60wpm
• High level of competency with Microsoft office programs, particularly Word and Outlook
• Demonstrated experience in managing paper based and electronic filing systems
• Well developed oral and written communication skills
• Well developed organizational skills and ability to work with minimal supervision
• Commitment to EEO, WHS, Human Rights and Safe Work Practices
• Administration Support experience to positions in a senior management role
• Commitment to work after regular hours as required

Desirable:

• NSW Driver’s license and access to a vehicle

How to apply;

Fill out the “STARTTS Application for Employment Form“

Write a Statement against the Selection Criteria outlining how you meet the selection criteria (see the guide “How to apply for a job at STARTTS“)

 Update your Curriculum Vitae

Send ALL of the above 3 documents to STARTTS by email or post. If you do not send all 3 documents you may not be considered for the position. A cover letter is optional.

Email: STARTTS.jobs@sswahs.nsw.gov.au

(Make sure you include your name and the ad reference number in the subject line) Or

Post HR Officer

STARTTS

PO Box 203

Fairfield NSW 2165

Note: Do not fax your application. If you do not send all 3 documents as required you may not be considered for the position.

Deadline: 29/11/2013

Cafe Staff at Aussie World in Bruce Highway

1.       Job Title:                              Cafe Staff

Employer:                           Aussie World

Aussie World provides so many thrilling rides for the young and young at heart suitable for everyone of all ages.

Aussie World Pub welcomes visitors to come for a good time, a great drink, decent Aussie tucker and a good laugh.  So whether you are a backpacker or a family travelling the Bruce Highway on the Sunshine Coast, Aussie World is a must to visit.

We are looking for the right person to work 20-25 hours per week including weekends. 

Duties:

•        Front of house and register work. 

•        Responsible for keeping café area clean, neat, and orderly

•        Responsible for following Health Department standards and requirements

•        Responsible for keeping all items stocked

•        Serves as a customer service contact for members at the café, including: answering questions, welcoming, and other member communications

•        Attends staff meetings

•        Follows daily and weekly duties

•        Maintains a thorough knowledge base regarding espresso, coffee, Apex products, bakery items, and smoothies, and is able to communicate such information to customers in order to better inform them of their dietary choices

•        Responsible for operation and maintenance of the cash register, and handling of café income

•        Maintains professionalism when not assisting customers; avoids eating, sitting, reading, watching TV, or any other activities that are not work-related

•        Other duties as assigned

•        Regular casual work

Requirements:

•        Must be well presented, a self starter, confident, responsible and mature.

•        Must be available 9am to 5pm with occasional evening work. 

•        Must be highly motivated

•        Experience in food and beverage service is preferred

•        Experience in a health club or the hospitability industry is preferred

•        Excellent communication and interpersonal skills

•        Good organizational skills

•        An understanding of food and beverage operations

•        Experience is preferred, however, for the right person training will be provided. 

How to Apply:

Send your resume to fun@aussieworld.com.au

Deadline:                             15/11/2013