Senior Receptionist at Startts in Carramar

Job Title: Senior Reception/Administrative Officer

Full-Time 24 month Contract

Position No. ADM13-04

Location: Carramar

The Roles:

STARTTS is looking to employ an enthusiastic Receptionist/Administrative Officer with relevant experience to greet clients and visitors and provide administrative support to STARTTS based in the Carramar office.

• Take down, type and distribute minutes for Staff and Community Development Meetings
• Maintain orders and sales and send out reminders for the FICT Kit and games, “Eye of the Needle” Trainers Kit and Physiotherapy Manuals
• Assist in sorting, opening, registering and distributing of incoming and outgoing mail promptly
• Maintain STARTTS generic email daily.
• Relieve other clerical/administration staff at Carramar, Liverpool, Black town and Auburn offices as required Travel between Carramar, Liverpool, Black town and Auburn offices when required
• Take responsibility for distribution of „Refugee Transitions‟ magazines and other material as directed
• Assist in maintenance of WHS issues in office.
• Assist with Event management and
• Administration Support of events as required.
• Support Administration Support Team Leader as required
• Perform other duties as directed
• Open up the Centre at 8.30am sharp, secure and close the Centre 5.00pm
• Answer telephones queries and direct inquiries as appropriate
• Attend to clients, visitors and staff at counter
• Obtain client, visitor information as necessary and complete related paperwork if relevant
• Direct clients, visitors and staff to appropriate areas ensuring only those staff and clients have access to the premises
• Liaise with Interpreter services, psychiatrist, sessional staff and affiliates regarding bookings
• Maintain stationery and consumables levels for office.
• Administration Support of Rural and Regional Offices as required

The scope of the role includes:

• Front office reception, greeting visitors and telephone callers and find out the nature of their enquiry often dealing with refugees from a variety of cultures
• Operate a busy telephone switchboard
• Provide information to assist clients or refer them to appropriate contacts, either in the organization or elsewhere
• Provide administrative assistance including ad-hoc projects
• Carry out word processing, data entry, filing, and mail-outs as required
• Open and deal with incoming mail, and organize outgoing mail

The successful applicant will be part of a multicultural and multi-disciplinary team.

Skills Required

• Ideally you will be a highly motivated person with demonstrated experience in reception and office administration.

Essential:

• Effective verbal and written communication skills demonstrating initiative when liaising with people in arrange of situations
• Proactive problem solving skills, including ability to deal with third party providers to achieve solutions
• Ability to prioritize varied workload to achieve required outcomes in a busy environment
• Experience/knowledge in MS Access, MS Word and MS Excel
• Experience in general clerical tasks and ability to train new staff in all administrative procedures and practices
• Well Developed skills in quality data entry.
• Ability to work in multicultural environment, with minimal supervision and as part of a team
• Ability to work with varying levels of management to negotiate solutions to conflicting priorities.
• Willingness to travel between Carramar, Liverpool, Black town and Auburn offices

Desirable:

• NSW Driver’s License
• First Aid Certificate
• Bilingual/Multilingual

How to apply:

Fill out the “STARTTS Application for Employment Form“

Write a Statement against the Selection Criteria outlining how you meet the selection criteria (see the guide “How to apply for a job at STARTTS“)

 Update your Curriculum Vitae

Send ALL of the above 3 documents to STARTTS by email or post. If you do not send all 3 documents you may not be considered for the position. A cover letter is optional.

Email: STARTTS.jobs@sswahs.nsw.gov.au

(Make sure you include your name and the ad reference number in the subject line) Or

Post HR Officer

STARTTS

PO Box 203

Fairfield NSW 2165

Note: Do not fax your application. If you do not send all 3 documents as required you may not be considered for the position.

Deadline: 29/11/2013